Active & Automated Travel Trackers
Active travel trackers are semi or fully automated tracking systems. They import itineraries from the GDSs in the same way as the passive travel trackers, but that is where the similarities end. Active travel trackers will then monitor the itineraries until they are completed, ensuring that the traveller has actually made it to the destination. This ensures data completeness and data accuracy, which is vital when incidents occur.
Automated trackers are the next generation of travel trackers. They reduce the interaction required by travellers and support personnel to the bare minimum, ensuring more complete and accurate data than passive systems, while minimizing the burden on travellers and support staff. Travel activity is automatically processed and logged, and incidents are relayed to support staff immediately and automatically.