How Can We Help You
VM Pulse is the only automated sign of life service in the world.As a customer you can choose to use check call, check in or both.
Our check call makes it easy to add check calls, be it individual check calls or a range of check calls. Once a check call has been added we start monitoring
the check call. An hour before the check call expires the support team is notified of the pending check call and the traveller receives a check call reminder.
This ensures that all relevant parties are of aware of the pending check call. If the traveller fails to make the check call the support staff will again be notified
allowing them to take appropriate action.
Our fully automated check in is activated the moment your travellers' trips start. Once a day during a trip the traveller receives an SMS, email and or voice call
asking him/her to check in. Once the request has been sent the traveller has a certain amount of time to check in, via SMS, web, voice call or mobile app.
Failure to check in within the specified period causes a check in failure, notifying the support team.
For most companies we recommend using check in over check call. Check in requires less administration, has fewer errors and costs less to implement than
As a customer you can choose to manage the check calls and check ins yourself, or you can let a security or assistance company handle the administration and
operational responsibility. Our primary assistance partner is Northcott Global Solutions..