Travel Tracker

Giving you the best travel tracking experience in the world

Travel Tracker

There are many things that make the Voyage Manager travel tracker different to other travel trackers. One of the key things is that this is our core business, so its central to everything we do.

This page introduces some of the features we believe make us stand out and we hope they are things you want to see in your travel tracker. If there are any features you feel are missing, please contact us and we will see how we can implement them for you.

Cross platform travel tracking through Voyage Security

Passive Tracking

Passive travel tracking or passive itinerary tracking is the most common form of travel tracking, and is what most travel trackers provide, and what most companies use. Passive tracking is where the tracker uses the trip segments of a trip to presume the location of the travelers. This provides a good indication of where travellers are, assuming that they follow their itinary.

Passive itinerary tracking is one of the 3 forms of travel tracking available within Voyage Manager. It provides clients with a good and simple tracking solution that meets most clients' needs.

Basic passive travel tracking

Active Tracking

Active tracking is split into two forms of tracking, active itinerary tracking and automated tracking. These forms of tracking are more accurate and complete than passive tracking. We provide both forms of active tracking within our platform.

Active itinerary tracking takes a trip and manages and monitors it until it has been completed. An hour or so before departure the system sends a travel confirmation request to the traveller, asking them to confirm departure. The request is sent by email, SMS and/or a voice call. With an SMS the traveller sends a response back, with the email the traveller clicks a link and on the call the traveller follows the instructions. Travellers can confirm departure, deviate or report a delay. The response is fed back into Voyage Manager, and the trip details are updated. A similar process happens upon arrival, requesting an arrival confirmation. Failure to notify of arrival within a set timeframe will activate an arrival failure notification which is sent to administrators. The active itinerary tracking provides valuable information to the platform and administrators.

Automated tracking takes the itinerary tracking to a new level, by incorporating location data. Using location tracking on smart phones, tracking devices or satellite phones Voyage Manager can automatically confirm arrival, using virtual temporal geofences around the destinations. It also provides a trail of where the traveller has been, which overlays with the itinerary data, to enhance the tracking accuracy.

Processing and sending real time alerts to travellers and administrators

Travel Data

The travel data from travel providers can vary significantly, within an agency and across agencies. A travel agency may book trips for John Peter Smith, under the names Mr John Smith, John Smith, Mr. John P Smith etc. Similarly a hotel or car rental location may be Cambridge Hilton Hotel, Hilton Cambridge Hotel and Cambridge Hilton City Centre.

Our travel tracker consolidates the disparate data using mappings and profiles, ensuring that there is only one person for all of the different bookings under different names and only one hotel, railway station, airport or car rental location for each of the different locations. Having unique profiles for each traveller and location makes our tracking data significantly more accurate and correct than other tracking platforms.

Travel data from GDSs, travel agents (TMCs) and other sources

Tracking the Actual Travel

When tracking travel, you generally want to track the actual trips, not individual bookings. Voyage Manager can merge overlapping bookings into a single trip, so as to reflect the actual travel.

An example might be something like: You have a trip from London to Houston today, returning in 2 weeks time. From Houston you may travel to Seattle, Los Angeles and Las Vegas before returning to Houston. The agency or traveller books these as separate trips and most trackers would track each booking independently. Voyage Manager can make this into one large trip, relecting what is happening in the real world.

Tracking the actual travel, not just the bookings

End To End Tracking

Travel trackers generally only captured flights, car rentals, hotel stays, and rail journeys. This will only cover about 60% of your employees' actual travel. At Voyage Manager we support any mode of travel allowing you to track end to end, from home, to destination and back, covering all segments, not just the ones in the middle, giving you 100% coverage. Combined with location and vehicle tracking we can provide 100% accuracy as well.

Completed end to end travel tracking

Tags - Identifying Travellers

Voyage Manager uses standard access control systems like users and roles, to manage permissioning. We also use tags, which provides a superior and more granular way of accessing travellers.

Each traveller can be given an number of tags. A tag may be a department, a rank or an office. Administrators can then be given access based on certain tags, and they can do lookups based on tags.

An example of how tags can work is a university. The university consists of a number of faculties, and within each faculty there are departments. Each traveller will be have a tag for their faculty and their department. The head of the faculty will be able to access every traveller with their faculty's flag. The head of a department within the faculty will only have access to people with their department's tag. If a traveller belongs to multiple faculties they can have tags for each faculty.

Using tags to identify and group travellers

Group Tracking

When multiple travellers are travelling together in a group, or travellers are travelling from multiple locations to a single destination, group tracking makes it easy to manage and monitor the group as a whole. There is no need to view each traveller's trip independently, they are all displayed on a single page.

Grouping trips together for a group of travellers, enabling tracking of the group, not just the individuals

Single Leg Travel

For most travel trackers single leg travel poses a problem, because the trackers terminate the tracking once the leg has been completed. In Voyage Manager we solve this problem in two ways. If a trip consists of two separate single legs the two segments can be merged into a single trip. Voyage Manager does not clear a trip once it has been completed, so the platform will show the traveller being at the destination until he/she travels to another location. Filtering can be applied to hide older data.

Solving the single leg, or open leg travel problem