News & Updates from Voyage Manager

28. December 2016 17:21
by Kim
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Preventing Credit Card Fraud

28. December 2016 17:21 by Kim | 0 Comments

With real time expense tracking through Voyage Expense and travel tracking through Voyage Manager we can now provide real time card fraud monitoring, alerting and prevention. We are in a unique position of having information about the location of travellers as well as the locations of card transactions, something which is invaluable in identifying potential credit card fraud. Credit card companies will generally be limited to only having card transaction data. They do not have information about where the card owner is located. This makes it significantly more difficult for them to detect potential fraud.

19. December 2016 12:23
by Kim
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Travel approval added to compliance

19. December 2016 12:23 by Kim | 0 Comments

Our compliance service now supports pre trip travel approval, ensuring that travellers get approval before booking trips. This can reduce unnecessary costs associated with having to cancel trips due to travellers being denied travel, after they have booked their trips. Travel approval complements the other compliance features that include, monitoring the number of travellers travelling together, travel on restricted airlines and travel to restricted countries.

The travel approval process consists of a simple wizard that leads the traveller through a number of section. The sections include:

  • Countries to visit
  • Vaccination
  • Pssport & visa
  • Tax
  • Travel risk assessment

Once the traveller has filled in and submitted the travel plan, Voyage Manager processes the plan according to the client's operating procedure. For example if the trip is to a low risk country the traveller may get immediate approval. For high risk countries the traveller may require approval. If approval is required Voyage Manager notifies approvers of the pending trip plan. Approvers can then approve, decline the plan, or request that the traveller provide additional information. In any case the traveller is notified of the decision and can take the appropriate action.