News & Updates from Voyage Manager

24. April 2012 12:00
by John
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Voyage Manager Integrates With Twilio For Improved Reach

24. April 2012 12:00 by John | 0 Comments

Using cloud based voice service Twilio, Voyage Manager has become the first travel monitoring and tracking service to incorporate automated speech technology into its solutions.

Voyage Manager has pushed travel tracking to a new level with the integration of the VM suite with Twilio’s cloud based telephony services. With the new features Voyage Manager can automatically call travellers and key support personnel in order to notify them of any events, incidents or problems. The calls can also be used to request travel status updates from travellers, removing the need for travellers to proactively contact Voyage Manager.

As part of the new voice services Voyage Manager has also enabled an automated dial-in service, where travellers and personnel can call in; to confirm arrival, check into the system or declare an emergency.

Unlike SMS and email based communication voice is real time, ensuring that those being called have the most current information available. Where time is critical and every second counts, this can be a life saver.

13. April 2012 12:00
by John
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Voyage Manager And Omnisense To Improve Safety At Sea

13. April 2012 12:00 by John | 0 Comments

Travel technology specialist Voyage Manager has teamed up with real time location company Omnisense in a joint venture to provide state of the art solutions for ensuring the safety of passengers and crew at sea.

In this 100th anniversary year of the Titanic, the recent Costa Concordia disaster illustrates that despite the many improvements in maritime safety in the intervening century, avoidable deaths continue to haunt us. In such situations, the speed of the rescue process has proven to be a key determinant of survivability, but this is hampered by a total lack of information about passenger and crew locations, necessitating a slow and painstaking room by room search of the vessel.

With this in mind, Cambridge based Voyage Manager and Omnisense have teamed up to develop the world's most advanced system for locating passengers and crew in real time, aimed at improving response times in the case of an emergency and reducing the chance of fatalities.

The system delivers an easy to use, easy to manage method for tracking the location of people as they move about a ship, one which places no additional demands on its users. This is essential as it's by achieving near-100% usage rates that the value of the system will be maximised in the case of an incident.

“The technology developed through this partnership will not only benefit passenger ships, but also cargo and production vessels, as well as on-shore and off-shore oil installations“ says John Scott, CEO of Voyage Manager.

“Our systems for sensing position and behaviour are uniquely flexible and easy to deploy, providing added assurance in the ability to account for everyone on board in the case of an incident. We are delighted to be working with Voyage Manager. ” says Andy Thurman, CEO of Omnisense.

10. April 2012 12:00
by John
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Social Voyage Manager

10. April 2012 12:00 by John | 0 Comments

Voyage Manager becomes the first travel monitoring and tracking service to provide complete social media integration, enabling travellers living on the social networks to have their travel statuses automatically posted to their favourite social spaces.

As the world becomes more connected, and new generations of employees enter the workforce, catering for their social needs will be essential for staff hiring and retention. Young people have no concerns about sharing the most intimate details of their lives with everyone they know, and the sharing of travel information is no exception. Voyage Manager enables this.

Voyage Manager has made significant strides in the world of social media with the integration of the VM Travel Tracking Suite with the world’s most popular social media and messaging services, including Facebook, LinkedIn, Twitter and Live Messenger.

The social media integration allows the Voyage Manager services to automatically post travellers’ travel status updates, allowing friends, family and colleagues to easily follow the progress of their trips. Through automation travellers do not have to perform any additional actions in order for their statuses to be updated, making the process effortless.

Voyage Manager recommends that clients using the social media features do so with care, as publishing travel and location details on these platforms can compromise security. Clients can enable or disable the social media integration at the company level. Each individual traveller can also choose whether or not to publish their data through the social channels, but only if the company has enabled the feature. For security reasons all social media integration is disabled by default, requiring the client to enable the features, should they choose to use them.

4. April 2012 12:00
by John
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Voyage Manager Goes Messaging

4. April 2012 12:00 by John | 0 Comments

Travellers’ instant messaging statuses can now be automatically updated with their latest Voyage Manager travel status updates.

Voyage Manager has moved travel tracking to a new level with the integration of the VM Travel Tracking Suite with the Microsoft’s Windows Live Messenger. The instant messenger integration can automatically post travellers’ travel status updates, allowing friends, family and colleagues to easily know the current location of the traveller. Through Voyage Manager's advanced automation travellers do not have to perform any extra actions in order for their statuses to be updated in Windows Live Messenger, making the process effortless.

Voyage Manager recommends that clients using this feature do so with care, as publishing location details on Live Messenger can compromise security. Clients can enable or disable the Live Messenger integration at the company level. Each individual traveller can also choose whether or not to publish their data to the messenger. For security reasons the Live Messenger integration is switched off by default, requiring the client to enable the feature.